The most important skill to have in growing your business

What is the most important skill to focus on to grow your business?  Watch this 2-minute to find out what to focus on!


  1. Great tip! Great example about the hair stylist. Often customers are either not exactly sure of what they want or need, or not able to communicate wants/needs clearly. As well, customers may not be fully aware of how your product/service could be tweaked to provide a better valued fit. I agree that GTKYC is a powerful enabler of value-oriented growth!

    • Thanks Cecil! Good point on customers not communicating their needs clearly, so we have to “dig” it out by asking the right questions.

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